Jili7 Privacy Policy – Your Data, Fully Protected

Jili7 is one of Bangladesh's most trusted online gaming and betting platforms. We believe every player's personal information belongs to them, and protecting it is our core responsibility. This Privacy Policy explains what information jili7 collects, how it is used, and how it is kept secure.

By creating an account or using the jili7 platform, you agree to this Privacy Policy. If you disagree with any part of this policy, please refrain from using jili7 or reach out to our customer support team.

This Privacy Policy forms part of our Terms & Conditions, and both documents should be read together. jili7 operates with complete transparency — we never sell your data or share it with third parties without your consent.

Jili7 collects two types of information from you — what you provide directly, and what is collected automatically while you use the platform.

Jili7 collects your information through several methods. These processes are fully transparent, and the details are outlined below for your awareness:

• Registration Form: When creating an account, you directly provide your name, email address, mobile number, and password.
• KYC Verification: Documents are collected when you upload proof of identity and address.
• Payment Processing: Financial information is collected during deposits and withdrawals.
• Cookies & Tracking: Device and usage information is collected via cookies while you browse the website.
• Customer Support: If you contact us via live chat or email, a record of that conversation will be retained.
• Third Parties: Information may also be received from payment providers or identity verification agencies.

Jili7 uses your information only for specific, legitimate purposes. We never use your data beyond what is strictly necessary.

• Account Management: To manage account creation, login, password resets, and other account-related activities.
• Service Delivery: For gaming, betting, deposits, withdrawals, and bonus processing.
• Identity Verification: To complete the KYC process in accordance with regulatory requirements.
• Security Assurance: To detect and prevent fraud, money laundering, and other illegal activities.
• Service Improvement: To analyze user experience and improve the platform.
• Promotional Communications: With your consent, to keep you informed about offers, bonuses, and new features.
• Responsible Gaming: To monitor gaming behaviour and detect problematic patterns early.
• Legal Obligations: To comply with applicable laws and regulatory requirements.

Jili7 never sells your personal information to third parties. However, data may be shared in specific circumstances:

• Payment Providers: Necessary information is shared with Mobile Pay, Nagad, Rocket, and other payment providers to process transactions.
• Identity Verification Agencies: Documents may be shared with approved third parties to complete the KYC process.
• Law Enforcement Agencies: Information may be disclosed in response to a court order, government directive, or legal obligation.
• Licensing Authority: Information may be shared with regulatory authorities when required for audits or investigations.
• Game Provider: Limited gaming history data may be shared with the software providers powering the games on jili7.

Jili7 uses cookies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.

• Essential Cookies: These cookies are essential for maintaining login sessions and ensuring security. They cannot be disabled.
• Performance Cookies: Used to analyse which pages get the most traffic and identify any issues.
• Functionality Cookies: Helps remember your language preference, location, and other settings.
• Analytics Cookies: Used to analyse platform usage and drive service improvements.

You can control or delete cookies through your browser settings. However, disabling essential cookies may cause certain jili7 features to not function properly.

Jili7 employs industry-standard technology and processes to protect your information. Our security framework is outlined below:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Encrypted Storage: Stored data is kept in encrypted format and cannot be read directly by anyone.
• Two-Factor Authentication (2FA): An additional layer of security is available for your account.
• Real-Time Monitoring: Round-the-clock 24/7 monitoring to detect suspicious activity in real time.
• Regular Audits: Security measures are regularly audited by independent third parties.
• Restricted Access: Only authorized personnel are permitted to access data on a need-to-know basis.

As a jili7 user, you have the following rights regarding your personal data:

To exercise any of the rights listed above, support@jili7.ws-. We will respond within 30 business days. In some cases, legal obligations may prevent us from deleting certain data — if so, we will notify you.

Jili7 does not retain any data longer than necessary. Our general data retention policy is outlined below:

• Account Information: For as long as your account is active, and up to 5 years after closure.
• Financial Transaction Records: A minimum of 5 years, as required by law.
• KYC Documents: Up to 7 years after account closure.
• Customer Support Chat: Up to 2 years.
• Gaming History: For as long as your account remains active.
• Cookie Data: Upon session end, or up to a maximum of 1 year.

Jili7 is strictly prohibited for anyone under the age of 18. We do not knowingly collect any information from minors.

An age verification process is in place at registration. If a minor creates an account using false information and we detect it, the account will be immediately closed and all associated data will be deleted.

If parents believe their child has created an account on jili7, pleasesupport@jili7.ws-. We will take prompt action.

Jili7 may update this Privacy Policy as needed. For significant changes, we will notify you through the following means:

• A notification will be sent to your registered email address.
• A notice will be displayed on screen when you log in to the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

Updated policies take effect 14 days after publication. Continued use of the platform after changes are made will be considered your acceptance of the new policy.

For any questions, concerns, or requests regarding this Privacy Policy, please contact our dedicated Privacy Team:

• Email: support@jili7.ws
• Live Chat: Click the chat icon at the bottom right of the website (available 24/7)
• Response Time: Typically within 24 to 72 hours

Thank you for your trust and confidence in jili7. We remain committed to protecting your privacy at all times.